Privacy Policy

Effective date: [ENTER DATE]

CORTESI NUTRITION LTD strongly believes in protecting the confidentiality and security of your personal data processing.

The following text explains the way and methods of processing the personal data we collect in order to ensure the protection of these data, as well as the rights you can exercise in relation to such data.

WHO WE ARE;

CORTESI NUTRITION LTD is a company duly incorporated in the Republic of Cyprus and registered in the register of the company. We specialize in professional nutrition and wellness advice and nutritional guidance.

HOW WE COMMUNICATE WITH YOU

We communicate with you through individual meetings, phone, mail, email, SMS, messaging on social media or other electronic media.

WHAT INFORMATION WE RECEIVE ABOUT YOU

Our personal data includes the following:

Name and surname
Address
Email address
Phone numbers
Age or date of birth
Gender
Profession
Marital status
Information about lifestyle and social habits
Special categories of data and medical history in particular
Bank account number (depending on the payment method you choose)

Service

Service is the [Your Website URL] website operated by [Name of Business]

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies are small files stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

HOW WE RECEIVE YOUR PERSONAL INFORMATION

The personal data and information we collect about you comes mainly from you after you contact us to provide you with some of our services.

It is possible to provide us your personal data at different times during the provision of our services either at a private meeting with us, by filling in a relevant form, or by telephone or other means of communication from those mentioned above.

WHY DO WE COLLECT AND PROCESS YOUR PERSONAL DATA?

To offer you personalized products and services on your request.
For the payment of the products and services provided to you.
To promote products and services that we believe you are interested in.
To contact you for the purpose of providing our services.
To investigate any complaints or requests you may have.
For research and continuous improvement.
For application, study and control of our products and services.
For marketing analyses of our products, including the marketing campaign and web analytics, which will allow us to develop and target the marketing of our products and services.
To comply with our legal obligations.

WE USE COOKIES

In order to achieve our goals and optimize our products, services and practices, we may install “cookies” that collect information about your browser and your device (for example, your domain) service provider, operating system and platform, date and time of access).

Visitors to our site who do not wish to install cookies should modify their browser to prevent the use of cookies, knowing that certain features of our site will not work properly.

In general, our site uses the following cookies:

Category	Cookies	Expires
Google These cookies are set from Google for the advertisement of their services across the web. One of the main advertising cookies on non-Google sites is named ‘IDE’, and, is stored in browsers under the domain “doubleclick.net”. Google properties, like YouTube, may also use these cookies to show you more relevant ads.	IDE 1P_JAR CONSENT NID OGP OGPC	10 months 1 month 20 years 6 months 1 month 1 month
WordPress By default, WordPress does not collect any personal data in connection to visitors, and, only collects, the data shown on the User Profile screen from registered users.	wordpress_logged_in wordpress_sec wordpress_test_cookie wp-saving-post wp-settings-1 wp-settings-time-1	Session Session Session Session 1 year 1 year
Cloudflare Cookies for supporting Cloudflare’s security features.	__cfduid	1 year
Google Analytics Cookies to identify unique users across browsing sessions, but, it cannot identify unique users across different browsers or devices.	_ga _gat _gid	30 months 1 minute 24 hours
User’s Authenticated Access To store a simple message when a form is submitted that can be displayed on a different page. For example, if an enquiry form is completed incorrectly, a message will be stored and presented to the user to indicate the errors in the submission. When an enquiry form is submitted successfully, a message is stored and presented to the user thanking them for their enquiry. No personal information is stored in this cookie. Also, to store a the logged in user’s username and a 128bit encrypted key. This information is required to allow a user to stay logged in to a web site without needing to submit their username and password for each page visited. Without this cookie, a user is unable to proceed to areas of the web site that require authenticated access. Used also to store a users shopping basket.	PHPSESSID	Session
Polylang Language A cookie to remember the language selected by the user when he comes back to visit again the website. This cookie is also used to get the language information when not available in another way.	pll_language	1 year
Ronneby WordPress Theme & ReduxFramework These cookies are set from our Ronneby WordPress Theme & ReduxFramework to embed theme settings and functionalities on our website.	redux_current_tab redux_current_tab_get	1 week 1 week

NOTIFICATION OF INFORMATION

Cortesi Nutrition does not disclose the personal data you trust it unless you request it.

We may disclose your personal data for purposes of compliance with our legal obligations.

The transfer of your personal data for purposes of compliance with our legal obligations is done safely and after we have obtained the necessary assurances that the processors (accounting, auditing, banking, postal services, courier services) take the appropriate measures to protect and secure your data.

HOW DO WE PROTECT YOUR PRIVACY?

Cortesi Nutrition does not disclose the personal data you trust it unless you request it.

We may disclose your personal data for purposes of compliance with our legal obligations.

TIME INTERVAL FOR KEEPING YOUR DATA

The retention of your data is in full compliance with Cypriot law and in accordance with our legal obligations. These laws determine the length of time we can keep your personal data.

If there is no reason or interest of yours or yours or third parties, your personal data will be deleted fifteen years after the year of our cooperation. If we continue to use data for statistical or research purposes, we ensure that the data is anonymous so that it cannot be identified in any way.

YOUR RIGHTS

Privacy is important to us, so we ensure that all our customers and visitors to our site know and can exercise their rights.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Use of Data

[Name of Business] uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), [Name of Business] legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

[Name of Business] may process your Personal Data because:

We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it is not overridden by your rights
To comply with the law

Retention of Data

[Name of Business] will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

[Name of Business] will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

[Name of Business] will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Legal Requirements

[Name of Business] may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of [Name of Business]
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. [Name of Business] aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where [Name of Business] relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [Enter email address]

Right to information

You have the right to receive clear and understandable information about how we use your personal information, how we protect it and what your rights are.

Right of access

You have the right to access your personal data processed by CORTESI NUTRITION and other information we collect for you.

Right to data portability

You may receive copies of the data and information we collect for you upon written request or by email.

In order to satisfy your request, we may ask you for identity or other personal information in order to arrange for you to be able to satisfy your request.

Right to rectification

You have the right to correct your personal data if it is inaccurate or incomplete or incorrect. You can fix your personal data upon written request or email.

Right to delete

The right to privacy allows you to request the removal and deletion of your personal information when there is no need to process it. If we have a legal obligation to keep or process your personal data, then deletion will not be possible.

Right to limit processing

In some cases, you have the right to restrict the use and processing of your personal data. CORTESI NUTRUITION collects and processes only the necessary personal data for the exclusive purposes mentioned above.

You may request that you limit the processing of your data knowing that possibly without processing these data some of our services may not be available.

Your data processing will continue if there is a legal obligation, legal claims or legitimate interest.

Right to oppose

You have the right to object to some of the forms of processing subject to your personal data. You can do this via a written request or by email. You cannot oppose treatment that is our legal obligation or supports our legal claims and legitimate interests.

Rights in relation to automated individual decision-making and profile training

We do not use technologies that aim at automated decision making and profile training. The services provided are shaped by a study of a set of factors and then a discussion with you.

CHANGES TO THE PRIVACY STATEMENT

We continuously upgrade our services and protect your personal data. This Privacy Statement may change and update.

You can find the updated Privacy Statement on our website www.annacortesi.com

For clarifications, please contact Ms. Marina Christophides, our Data Protection Officer at +357 7008 7002 or at info@cortesinutrition.com